Question 1

How do I track my order?

Accepted Answer

Once your order ships, we share tracking details by email or phone. You can also view order status anytime by signing in to your account and opening Orders. If you checked out as a guest, email us your order number and we will look it up for you.

Question 2

How do I create or access my account?

Accepted Answer

Go to Account in the site header to register or sign in. Your account lets you view order history, save addresses, and manage profile details. If you forgot your password, use the reset link on the login page or contact us for help.

Question 3

How long does shipping take?

Accepted Answer

For Rawalpindi and Islamabad, we often deliver within 2–3 hours for in-stock items. Nationwide delivery typically takes 1–3 business days depending on your city and courier availability.

Question 4

Can I cancel or modify my order after placing it?

Accepted Answer

You can cancel or modify your order as long as it has not shipped yet. Contact us at circuithubpk@gmail.com or call 0332 6694411.

Question 5

What is your return policy?

Accepted Answer

We accept returns for most products within 5–7 days of delivery, provided they are unused and in original packaging. To start a return, Contact us at circuithubpk@gmail.com or call 0332 6694411. Some items may be non-returnable.

Question 6

What if I receive a damaged or wrong item?

Accepted Answer

Please contact us within 48 hours of delivery with your order number and photos of the issue. We will arrange a replacement or refund after review. Contact us at circuithubpk@gmail.com or call 0332 6694411.

Question 7

What payment methods do you accept?

Accepted Answer

We accept Cash on Delivery, Easypaisa, JazzCash, and bank transfer. Payment options shown at checkout may vary by order type.

Question 8

Do you ship internationally?

Accepted Answer

We currently ship within Pakistan. For IoT and software development services, we work with clients globally — reach out through our contact page to discuss your project.

Question 9

How do I request a BOM quote?

Accepted Answer

Upload your bill of materials on our Upload BOM page or email your parts list to us. Include quantities, preferred brands if any, and your delivery city so we can quote accurately.

Question 10

How can I reach customer support?

Accepted Answer

Contact us at circuithubpk@gmail.com or call 0332 6694411. You can also use the contact form on our website — we typically reply within one business day.

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